At Colbbytyler Wall Clock, we respect and protect your privacy. This Data Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website (https://colbbytyler.com) and purchase our products. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information that helps us provide, support, and improve our services. This includes:

1.1. Personal Information

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment method (processed securely through third-party processors)

1.2. Non-Personal Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and actions on the site

  • Cookies and tracking technologies

2. How We Collect Information

We collect data in the following ways:

  • When you create an account

  • When you make a purchase

  • When you subscribe to newsletters

  • Through cookies when you visit our website

  • When you contact us for support or questions

3. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Provide customer support

  • Send order confirmations and updates

  • Customize your shopping experience

  • Prevent fraud and enhance security

  • Improve our website and services

  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., USPS, UPS)

  • IT service providers and hosting platforms

  • Legal authorities when required by law

  • Marketing partners with your consent

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve your experience. Cookies help us remember items in your cart, preferences, and track analytics.

Types of Cookies We Use:

  • Essential cookies (necessary for website functionality)

  • Performance cookies (help us understand site usage)

  • Functional cookies (remember your preferences)

  • Targeting cookies (used for marketing and ads)

6. Third-Party Services

We may use third-party services (e.g., Google Analytics, Meta Pixel) to collect usage statistics and serve ads. These services have their own privacy policies which we encourage you to read.

7. Data Retention

We retain your data only as long as necessary for business and legal purposes, including:

  • Account maintenance

  • Order records (for warranties, returns, tax purposes)

  • Marketing opt-ins

8. Security of Your Information

We use industry-standard security measures to protect your information:

  • HTTPS/SSL encryption

  • Secure servers and firewalls

  • Access controls and data encryption at rest

However, no method of transmission over the Internet is 100% secure. You acknowledge and accept this risk.

9. Your Rights

Depending on your location, you may have rights under data protection laws such as GDPR or CCPA:

  • Access your data

  • Correct or delete data

  • Object to processing

  • Request data portability

  • Withdraw consent

To exercise any of these rights, contact us at [email protected].

10. Children’s Privacy

Our website and services are not intended for children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.

11. International Users

If you are accessing our website from outside the United States, please note that your information will be transferred and processed in the U.S. where data protection laws may differ from your jurisdiction.

12. Changes to This Policy

We may update this Data Privacy Policy at any time. Updates will be posted here with the updated revision date. We encourage you to review this policy regularly.